Join Our Team: 01484 629935

Referral or Enquiry: 01756 753303

 
 
Established since 2012
 


About Us


Meet our Office Team

Vicky Burrows

Vicky Burrows - Manager

Vicky has recently joined Dales Community Care as Manager for the service. Vicky has a long history of working in domiciliary care and at management level.
Vicky works closely with our staff team and the people we support to ensure we provide a quality service.

Claire Mitchell - Capacity Manager and Care Coordinator

Claire is the Capacity Manager and Care co-ordinator and has been with the company since its inception in 2013. Claire works closely with the manager and the staff team and she also actively get involved with the care side too

Helen Hepworth - Office Administrator

My name is Helen and my role is Administrator for Dales Community Care. I have over 30 years background and experience in elderly and social care, working in Nursing homes as a senior carer both days and night shifts. I then had a career change and stepped completely out of my comfort zone to become an office administrator. For the last 6 years I have been the administrator for Dales Community Care overseeing all aspects of our busy office alongside our brilliant team of carers and management team in the beautiful and sometimes wild Yorkshire Dales. .


Meet our Team Leaders

Janet Underwood - Team Leader

Janet has worked for the company for 6 year and she has recently become one of our team leaders Janet lives with my partner and she has a Lakeland terrier that she enjoys walking and also love gardening and socialising

Michelle Sharp

Michelle has worked in the care sector for 9 years. She has been team leader for Dales Community Care for two years and worked previously in care home as team leader.
Michelle is a trainer for the company and a mum of three and enjoys clay pigeon shooting in her spare time and doing competitions on her weekends off, Michelle enjoys socialising in my other free time.


Our Philosophy

 

As part of the community, Dales Community Care is committed to growing a successful, well-respected business with a strong reputation for delivering quality care. We always strive to provide the best value in our specialist field.

 

Through a genuine desire to succeed we have created a service, which is continually striving to achieve excellence through our commitment to the development of our staff.

 

We will enable the individuals to whom we provide a service to fulfil their physical, psychological and spiritual needs by encouraging them to live their lives as independently as possible within their own home. Clients are encouraged to express their wishes, preferences and personal choices. We recognise the individual strengths and abilities of each person.

 

The aim of the staff is to provide the highest possible standard of care within the community. Each individual’s dignity, privacy and independence are not to be compromised because they require support. Our aim is to give the people we support the best possible quality of life.


Our Mission and Values


To always focus on improving and developing:-

  • The quality of the care, support and choice we offer our clients
  • The quality of our staff, their experience, development and behaviour
  • The quality of our training, policies and procedures, administration and systems
 
 
 
 

Our Values

  • What we do is important
  • We work together to make quality our way of life
  • We respect, support and strive to improve the communities we serve
  • We are honest, fair and ethical in everything we do
  • We recognise and appreciate the individuality of all our clients and staff
  • We accept responsibility for our actions
  • We make life and work meaningful and enjoyable for all






Our Vision