Most Recent Survey – December 2020
In response to our most recent survey, 59 out of the 67 questionnaires which were issued were returned (88%) – the overall picture presented from this survey is excellent or good, with some lovely comments.
We maintain a compliments book which reflects some heartfelt feelings and messages of thanks. All of these can be viewed on request.
Out of all responses; 100% of our service users agree that our employees act in a professional and friendly manner.
Out of all responses; 100% of our service user’s agree that the Management Team responds to them in a timely and professional manner to address any concerns.
Out of all responses; 100% of our service user’s agree that we are support them by creating an Assessment and Care Plan that enables us to promote their independence and wellbeing.